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  • Writer's pictureFloodPrice

Understanding FloodPrice’s Flood Insurance Claims

Updated: May 20

a home protected from a flood

Simplifying the Claims Process

Imagine the stress of standing in three feet of water in your living room. If your home gets damaged by a flood, the entire experience can be overwhelming. Complications and delays in getting your flood claim handled can make it worse.

Your insurance agency plays a critical part in helping you work through the process. If you’ve already purchased a flood insurance policy from FloodPrice, whether it’s through the National Flood Insurance Program (NFIP) or a private flood insurance policy, it’s essential to know how to file a claim. Understanding the process can make a significant difference.


Private Flood Insurance vs. NFIP: What’s the Difference?

Private Flood Insurance:

These policies are backed by private insurance carriers who assume the risk. They often define how their policies are underwritten, administered, and how claims are paid.

At, we only work with carriers who are rated “Excellent” (A or A-) by AM Best, ensuring financial strength and reliability. These are carriers that have a track record of incredible strength and longevity. For example, Lloyds of London has a history dating back to the year 1687.


NFIP Policies:

NFIP policies from FloodPrice are administered by FEMA with funds from Congress. These policies are subject to the NFIP’s claims process using federally certified adjusters.


Faster Claim Payouts Will be Crucial:

When your home has suffered flood damage, you will want to restore your home to its previous condition as soon as possible. Private flood insurers can often provide faster claim resolution times due to the following:


  • Dedicated Resources: Specialized claims teams focus on resolving claims efficiently.

  • Advanced Technology: Tools like aerial imagery and mobile apps speed up damage assessment and claim processing.

  • Flexible Adjuster Deployment: Private insurers can quickly mobilize adjusters nationwide, ensuring faster response times.


Claims on an NFIP policy must be inspected by an NFIP certified adjuster. After major disasters, these adjusters can sometimes be overwhelmed, leading to delays.


Potential Claims Issues:

If there are issues during the claims process, private insurance policyholders can report issues to their state insurance commissioner, who can engage on your behalf with insurers. If you have an issue with an NFIP policy, you will likely have to rely on Congressional oversight or federal courts.


How can Additional Living Expense (ALE) Help:

ALE coverage is only available through private flood insurance carriers. This coverage can help policyholders with the costs of living while displaced from their homes due to flood damage, including temporary accommodations, meals, and transportation.

Report your displacement promptly and keep receipts and detailed records of all additional expenses for a smooth claims process.


Smooth Claims with

When shopping for flood insurance, it’s not only about getting comprehensive coverage and a great rate. Consider the claims process as well. Whether you have purchased an NFIP policy or a private flood policy, at FloodPrice we will work to make the process as painless as possible.


For any questions or to get started, reach out to us at 866-503-5663. We’re here to help!



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